Emergency Physician Led Medical Care for Travelers in Osaka
Not feeling well while you’re in Osaka?
Emergency physician‑led care with multilingual support.
Adults and children—illnesses, injuries, and hotel doctor visits (by arrangement).
Opening Hours
| Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun* |
| 9:00-13:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
| 14:00-18:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
* Open on public holidays including Year‑End / New Year period
* For emergencies (severe chest pain, trouble breathing, heavy bleeding), call 119.
Emergency Physician Led Medical Care for Travelers in Osaka
Not feeling well while you’re in Osaka?
Emergency physician‑led care with multilingual support.
Adults and children—illnesses, injuries, and hotel doctor visits (by arrangement).
Opening Hours
| Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun* |
| 9:00-13:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
| 14:00-18:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
*Open on public holidays including Year‑End / New Year period
* For emergencies (severe chest pain, trouble breathing, heavy bleeding), call 119.
Clinic Location
SURE Nishishinsaibashi 4F
1‑13‑25 Nishishinsaibashi, Chuo‑ku, Osaka
Easy to reach even with luggage or a stroller.
Walk‑ins are welcome when we have availability; appointments are prioritized.
Clinic Location
SURE Nishishinsaibashi 4F
1‑13‑25 Nishishinsaibashi, Chuo‑ku, Osaka
Easy to reach even with luggage or a stroller.
Walk‑ins are welcome when we have availability; appointments are prioritized.
Doctor Visit to Your Hotel
Too unwell to come to the clinic?
An emergency physician can visit your hotel in central Osaka (by arrangement).
Hotel doctor visits: 9:00 AM–10:00 PM.
Hotel visits are subject to availability and location.
We offer in-room care for colds, fever, and other common symptoms.
To request a hotel doctor visit, please ask your hotel concierge/front desk to contact us.
Doctor Visit to Your Hotel
Too unwell to come to the clinic?
An emergency physician can visit your hotel in central Osaka (by arrangement).
Hotel doctor visits: 9:00 AM–10:00 PM.
Hotel visits are subject to availability and location.
We offer in-room care for colds, fever, and other common symptoms.
To request a hotel doctor visit, please ask your hotel concierge/front desk to contact us.
Fees, Payment & Insurance Documents
Consultation Fee： ＄500
This includes the medical consultation, basic in‑clinic tests, and medications provided at the clinic (when applicable), as well as a medical certificate and a referral letter.
*All fees are charged in Japanese Yen equivalent to 500 USD.
*The consultation fee is per person.
*“Basic in-clinic tests” refers to rapid in clinic tests.
*If medication is not available in the clinic, we will issue a prescription to be filled at a nearby pharmacy. In that case, the pharmacy will charge you for the medication.
Doctor Visit to Your Hotel Fee： ＄1,000
*Late night surcharge (outside 6:00 PM–10:00 PM): USD 200.
*Additional patients at the same location: USD 500 per person.
Consultation Fee：
＄500
This includes the medical consultation, basic in‑clinic tests, and medications provided at the clinic (when applicable), as well as a medical certificate and a referral letter.
*All fees are charged in Japanese Yen equivalent to 500 USD.
*The consultation fee is per person.
*“Basic in-clinic tests” refers to rapid in clinic tests.
*If medication is not available in the clinic, we will issue a prescription to be filled at a nearby pharmacy. In that case, the pharmacy will charge you for the medication.
Doctor Visit to Your Hotel Fee：
＄1,000
*Late night surcharge (outside 6:00 PM–10:00 PM): USD 200.
*Additional patients at the same location: USD 500 per person.
What We Treat
For adults and children. English support is available, with multilingual assistance.
If urgent hospital care is needed, we will arrange a referral.
Travel & Urgent Care
Fever / Cold Symptoms
Fever, sore throat, cough, or body aches during your trip.We assess your symptoms and provide treatment for common respiratory and flu‑like illness.
Injury Care
Cuts, bruises, sprains, and suspected fractures—initial care and referral if needed.
IV Hydration Visit (Approx. 15–30 min)
May be considered for:
・Mild dehydration or feeling run‑down during travel.
・Fatigue when oral intake is difficult
・Patients requesting wellness‑focused IV support (contents explained in advance).
We offer IV hydration therapy to support fluid replacement when appropriate. Options and expected effects will be explained before treatment.
STI Consultation, Testing & Treatment
If you’re concerned about STI exposure or symptoms, we offer private consultations, testing, and treatment (e.g., chlamydia/gonorrhea).Test options and turnaround times vary; prescriptions are provided when appropriate after assessment.
Fever / Cold Symptoms
Fever, sore throat, cough, or body aches during your trip.We assess your symptoms and provide treatment for common respiratory and flu‑like illness.
Injury Care
Cuts, bruises, sprains, and suspected fractures—initial care and referral if needed.
IV Hydration Visit (Approx. 15–30 min)
May be considered for:
・Mild dehydration or feeling run‑down during travel.
・Fatigue when oral intake is difficult
・Patients requesting wellness‑focused IV support (contents explained in advance).
We offer IV hydration therapy to support fluid replacement when appropriate. Options and expected effects will be explained before treatment.
STI Consultation, Testing & Treatment
If you’re concerned about STI exposure or symptoms, we offer private consultations, testing, and treatment (e.g., chlamydia/gonorrhea).Test options and turnaround times vary; prescriptions are provided when appropriate after assessment.
Doctor Visit to Your Hotel
Too unwell to come to the clinic?
An emergency physician can visit your hotel in central Osaka (by arrangement).
Hotel doctor visits: 9:00 AM–10:00 PM.
Hotel visits are subject to availability and location.
We offer in-room care for colds, fever, and other common symptoms.
To request a hotel doctor visit, please ask your hotel concierge/front desk to contact us.
Doctor Visit to Your Hotel
Too unwell to come to the clinic?
An emergency physician can visit your hotel in central Osaka (by arrangement).
Hotel doctor visits: 9:00 AM–10:00 PM.
Hotel visits are subject to availability and location.
We offer in-room care for colds, fever, and other common symptoms.
To request a hotel doctor visit, please ask your hotel concierge/front desk to contact us.
Self pay Programs
Xolair® for seasonal allergic rhinitis
Xolair® is an anti-IgE monoclonal antibody that may be used for seasonal allergic rhinitis.
Serum IgE testing is not mandatory for prescribing in this private-care setting.
Potential adverse reactions, including injection-site reactions and anaphylaxis, have been reported. Risks, benefits, alternatives, and costs will be explained during consultation.
Private, Personalized Medical Checkup Consultation (30-minute)
We offer a private and personalized review of medical checkup results conducted in your home country or at our clinic, based on documents shared in advance or brought with you.
During this dedicated session, we provide careful explanation of the findings and discuss lifestyle considerations and possible next medical steps.
Referral to appropriate medical institutions in Japan can be arranged when indicated
ED Consultation
Prescription treatment may be provided after medical evaluation when appropriate.
Medical Weight Management
We offer a self‑pay medical weight‑management program that may include GLP‑1–based injectable medication for eligible patients.
The first visit includes a medical consultation, baseline blood tests, dietary advice, and instruction on safe use of the medication.
Follow‑up frequency and dispensing schedules are determined individually based on safety and response.
FAQ
Q Can I use travel insurance?
We do not bill insurance companies directly. Payment is made at the clinic, and we provide itemized receipts for reimbursement claims.
Q How can I pay?
We accept major credit cards (Visa / Mastercard / Amex).
Q What is your cancellation policy?
Please let us know as early as possible if you need to cancel or reschedule. Hotel visits may incur charges if changed at short notice (within 1 hour).
Q Do you take walk‑in patients?
Yes, depending on availability. Appointments are prioritized.
Q How do I request an appointment?
Use the Contact Form, WhatsApp, or phone. We respond during opening hours to confirm the time.
Q What languages do you support?
English is available. If you prefer another language, we can communicate using a medical translation app.
Q Do you see children as well as adults?
Yes. For very young infants or complex medical conditions, please contact us in advance so we can guide you appropriately.
Q What should I bring to the clinic?
Bring your passport/ID, insurance documents (if any), a list of current medications, and relevant medical records if available.
Q Can you prescribe medication?
Yes, when medically appropriate. Prescriptions can be filled at nearby pharmacies.
Q Can you provide a medical certificate or doctor’s note?
Yes—after examination, when clinically appropriate.
FAQ
Q Can I use travel insurance?
We do not bill insurance companies directly. Payment is made at the clinic, and we provide itemized receipts for reimbursement claims.
Q How can I pay?
We accept major credit cards (Visa / Mastercard / Amex).
Q What is your cancellation policy?
Please let us know as early as possible if you need to cancel or reschedule. Hotel visits may incur charges if changed at short notice (within 1 hour).
Q Do you take walk‑in patients?
Yes, depending on availability. Appointments are prioritized.
Q How do I request an appointment?
Use the Contact Form, WhatsApp, or phone. We respond during opening hours to confirm the time.
Q What languages do you support?
English is available. If you prefer another language, we can communicate using a medical translation app.
Q Do you see children as well as adults?
Yes. For very young infants or complex medical conditions, please contact us in advance so we can guide you appropriately.
Q What should I bring to the clinic?
Bring your passport/ID, insurance documents (if any), a list of current medications, and relevant medical records if available.
Q Can you prescribe medication?
Yes, when medically appropriate. Prescriptions can be filled at nearby pharmacies.
Q Can you provide a medical certificate or doctor’s note?
Yes—after examination, when clinically appropriate.
Contact
We will contact you during opening hours to confirm your appointment time.
Contact
We will contact you during opening hours to confirm your appointment time.
Vision
A safer, more confident trip for every visitor to Osaka—without language barriers.
Mission
Care in Japan. Travel safely.
We provide emergency physician‑led medical care with multilingual support, helping travelers recover and continue their trip safely.
Values
Emergency‑physician leadership
We make decisions with an emergency‑medicine mindset—prioritizing safety and appropriate triage.
Safety first
We look for red flags early and escalate care quickly when needed.
Clear, multilingual communication
We explain in plain language; professional interpreters can be arranged when needed.
Transparency in fees & documents
We explain costs before additional tests whenever possible and provide itemized receipts/documents.
Respect & privacy
We protect confidentiality and provide judgment‑free care—especially for sensitive concerns.
Connected care
When specialist/hospital care is needed, we coordinate referrals and next steps.
Traveler‑centered access
We design care around travel realities—time, location, and hotel visits when appropriate.
Book Appointment
Please feel free to consult us even for minor symptoms or concerns.