Emergency Physician Led Medical Care for Travelers in Osaka
Not feeling well while you’re in Osaka?
Emergency physician‑led care with multilingual support.
Adults and children—illnesses, injuries, and hotel doctor visits.
Opening Hours
| Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun* |
| 9:00-13:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
| 14:00-18:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
* Open on public holidays including Year‑End / New Year period
* For emergencies (severe chest pain, trouble breathing, heavy bleeding), call 119.
Consultation fee $500 · Travel insurance accepted
Emergency Physician Led Medical Care for Travelers in Osaka
Not feeling well while you’re in Osaka?
Emergency physician‑led care with multilingual support.
Adults and children—illnesses, injuries, and hotel doctor visits.
Consultation fee $500 · Travel insurance accepted
Opening Hours
| Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun* |
| 9:00-13:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
| 14:00-18:00 | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
*Open on public holidays including Year‑End / New Year period
* For emergencies (severe chest pain, trouble breathing, heavy bleeding), call 119.
[Recruitment: Reception Staff]
We welcome applicants who can communicate proficiently in both Japanese and English. All nationalities are welcome to apply. Hourly Wage: From 1,500 JPY We look forward to receiving applications from motivated individuals who wish to thrive in an international medical environment and support foreign patients during their stay in Japan.
Clinic Location
SURE Nishishinsaibashi 4F
1‑13‑25 Nishishinsaibashi, Chuo‑ku, Osaka
Easy to reach even with luggage or a stroller.
Walk‑ins are welcome when we have availability; appointments are prioritized.
Clinic Location
SURE Nishishinsaibashi 4F
1‑13‑25 Nishishinsaibashi, Chuo‑ku, Osaka
Easy to reach even with luggage or a stroller.
Walk‑ins are welcome when we have availability; appointments are prioritized.
Out patient care in the clinic
Care in a calm, comfortable space.
Our clinic is equipped with medical devices for diagnostic examinations and surgical procedures.
IV hydration and injection treatments are also available.
Doctor Visit to Your Hotel
Hotel Doctor Visits in Central Osaka
Too unwell to come to the clinic? An emergency physician can visit you at your hotel in central Osaka, by prior arrangement.
Service hours: 9:00 AM – 10:00 PM
Availability: Subject to physician availability and hotel location
We provide in-room care for colds, fever, and other common symptoms, so you can rest and recover without leaving your room.
How to request a visit
You may request a hotel doctor visit through either of the following:
Through your hotel — Ask the concierge or front desk to contact International Clinic Osaka Shinsaibashi (ICOS) on your behalf.
Directly via WhatsApp — Please click the WhatsApp link below to message us and arrange a visit.
Deposit
A deposit of USD 600 is required to confirm your booking. Once we have verified receipt of the deposit, our medical team will be dispatched to your hotel.
The deposit will be deducted from your final payment after the consultation. Please note that the deposit is non-refundable if the visit does not take place.
To pay the deposit, please use the payment link below.
Additional charges
The following surcharges will be added to your final bill at the time of consultation:
Night surcharge (6:00 PM – 10:00 PM): USD 100
Late-night surcharge (after 10:00 PM): USD 200
Fee
Consultation Fee： ＄500
This includes the medical consultation, basic in‑clinic tests, and medications provided at the clinic (when applicable), as well as a medical certificate and a referral letter.
*All fees are charged in Japanese Yen equivalent to 500 USD.
*The consultation fee is per person.
*“Basic in-clinic tests” refers to rapid in clinic tests.
*Please note that high-cost medications, medical devices (such as braces, splints, or specialized supplies) and high-cost examination may incur additional charges beyond the standard fees. In all such cases, your physician will explain the item, its purpose, and the cost in advance, and treatment will only proceed once your consent has been obtained.
Refill Prescription (Continuation of Home-Country Medication) : $ 150
Already taking prescribed medication at home? We can issue a Japanese prescription for continuation during your stay in Osaka. Please bring your current medication or packaging for reference. Medication costs are charged separately at the pharmacy. Please note that this service is typically not covered by travel insurance.
Doctor Visit to Your Hotel Fee： ＄600
*Night surcharge (18:00–22:00): USD 100
*Late-night surcharge (after 22:00): USD 200
*Additional patients at the same location: USD 400 per person.
*Cancellation policy: Please note that the deposit is non-refundable if the visit does not take place.
Consultation Fee：
＄500
This includes the medical consultation, basic in‑clinic tests, and medications provided at the clinic (when applicable), as well as a medical certificate and a referral letter.
*All fees are charged in Japanese Yen equivalent to 500 USD.
*The consultation fee is per person.
*“Basic in-clinic tests” refers to rapid in clinic tests.
*Please note that high-cost medications, medical devices (such as braces, splints, or specialized supplies) and high-cost examination may incur additional charges beyond the standard fees. In all such cases, your physician will explain the item, its purpose, and the cost in advance, and treatment will only proceed once your consent has been obtained.
Refill Prescription (Continuation of Home-Country Medication):
＄150
Already taking prescribed medication at home? We can issue a Japanese prescription for continuation during your stay in Osaka. Please bring your current medication or packaging for reference. Medication costs are charged separately at the pharmacy. Please note that this service is typically not covered by travel insurance.
Doctor Visit to Your Hotel Fee：
＄600
*Night surcharge (18:00–22:00): USD 100
*Late-night surcharge (after 22:00): USD 200
*Additional patients at the same location: USD 400 per person.
*Cancellation policy: Please note that the deposit is non-refundable if the visit does not take place.
What We Treat
“How to find a doctor in Osaka”
For adults and children. English support is available, with multilingual assistance.
If urgent hospital care is needed, we will arrange a referral.
Travel & Urgent Care
Fever / Cold Symptoms
Fever, sore throat, cough, or body aches during your trip.We assess your symptoms and provide treatment for common respiratory and flu‑like illness.
Injury Care
Cuts, bruises, sprains, and suspected fractures—initial care and referral if needed.
IV Hydration Visit (Approx. 15–30 min)
May be considered for:
・Mild dehydration or feeling run‑down during travel.
・Fatigue when oral intake is difficult
・Patients requesting wellness‑focused IV support (contents explained in advance).
We offer IV hydration therapy to support fluid replacement when appropriate. Options and expected effects will be explained before treatment.
STI Consultation, Testing & Treatment
If you’re concerned about STI exposure or symptoms, we offer private consultations, testing, and treatment (e.g., chlamydia/gonorrhea).Test options and turnaround times vary; prescriptions are provided when appropriate after assessment.
Fever / Cold Symptoms
Fever, sore throat, cough, or body aches during your trip.We assess your symptoms and provide treatment for common respiratory and flu‑like illness.
Injury Care
Cuts, bruises, sprains, and suspected fractures—initial care and referral if needed.
IV Hydration Visit (Approx. 15–30 min)
May be considered for:
・Mild dehydration or feeling run‑down during travel.
・Fatigue when oral intake is difficult
・Patients requesting wellness‑focused IV support (contents explained in advance).
We offer IV hydration therapy to support fluid replacement when appropriate. Options and expected effects will be explained before treatment.
STI Consultation, Testing & Treatment
If you’re concerned about STI exposure or symptoms, we offer private consultations, testing, and treatment (e.g., chlamydia/gonorrhea).Test options and turnaround times vary; prescriptions are provided when appropriate after assessment.
Doctor Visit to Your Hotel
Too unwell to come to the clinic?
An emergency physician can visit your hotel in central Osaka (by arrangement).
Hotel doctor visits: 9:00 AM–10:00 PM.
Hotel visits are subject to availability and location.
We offer in-room care for colds, fever, and other common symptoms.
To request a hotel doctor visit, please ask your hotel concierge/front desk to contact us.
Doctor Visit to Your Hotel
Too unwell to come to the clinic?
An emergency physician can visit your hotel in central Osaka (by arrangement).
Hotel doctor visits: 9:00 AM–10:00 PM.
Hotel visits are subject to availability and location.
We offer in-room care for colds, fever, and other common symptoms.
To request a hotel doctor visit, please ask your hotel concierge/front desk to contact us.
Self pay Programs
Xolair® for seasonal allergic rhinitis
Xolair® is an anti-IgE monoclonal antibody that may be used for seasonal allergic rhinitis.
Serum IgE testing is not mandatory for prescribing in this private-care setting.
Potential adverse reactions, including injection-site reactions and anaphylaxis, have been reported. Risks, benefits, alternatives, and costs will be explained during consultation.
Private, Personalized Medical Checkup Consultation (30-minute)
We offer a private and personalized review of medical checkup results conducted in your home country or at our clinic, based on documents shared in advance or brought with you.
During this dedicated session, we provide careful explanation of the findings and discuss lifestyle considerations and possible next medical steps.
Referral to appropriate medical institutions in Japan can be arranged when indicated
ED Consultation
Prescription treatment may be provided after medical evaluation when appropriate.
Medical Weight Management
We offer a self‑pay medical weight‑management program that may include GLP‑1–based injectable medication for eligible patients.
The first visit includes a medical consultation, baseline blood tests, dietary advice, and instruction on safe use of the medication.
Follow‑up frequency and dispensing schedules are determined individually based on safety and response.
Mai Okamura
Board-certified Emergency Physician
(Japanese Association for Acute Medicine)
Mai Okamura
Board-certified Emergency Physician
(Japanese Association for Acute Medicine)
FAQ
Q Can I use travel insurance?
We do not bill insurance companies directly. Payment is made at the clinic, and we provide itemized receipts for reimbursement claims.
Q How can I pay?
We accept major credit cards (Visa / Mastercard / Amex).
Q What is your cancellation policy?
Please let us know as early as possible if you need to cancel or reschedule. Hotel visits may incur charges if changed at short notice (within 1 hour).
Q Do you take walk‑in patients?
Yes, depending on availability. Appointments are prioritized.
Q How do I request an appointment?
Use the Contact Form, WhatsApp, or phone. We respond during opening hours to confirm the time.
Q What languages do you support?
English is available. If you prefer another language, we can communicate using a medical translation app.
Q Do you see children as well as adults?
Yes. For very young infants or complex medical conditions, please contact us in advance so we can guide you appropriately.
Q What should I bring to the clinic?
Bring your passport/ID, insurance documents (if any), a list of current medications, and relevant medical records if available.
Q Can you prescribe medication?
Yes, when medically appropriate. Prescriptions can be filled at nearby pharmacies.
Q Can you provide a medical certificate or doctor’s note?
Yes—after examination, when clinically appropriate.
Q Do you offer vaccinations? Can I get a vaccine at your clinic?
Yes. We offer a wide range of vaccinations by appointment, including but not limited to: Measles & Rubella (MR) Varicella (Chickenpox) Mumps Influenza (Flu) Japanese Encephalitis Hepatitis B Pneumococcal HPV (Human Papillomavirus) COVID-19 Diphtheria Whether you need travel vaccinations, routine immunizations, or catch-up doses, our physicians are happy to advise you on the most suitable options. Pricing varies depending on the vaccine, so please contact us for details or to book your appointment.
Q Can you stitch or suture a wound?
Yes. Our emergency-trained physicians provide wound closure and suturing services at the clinic. Before the procedure, appropriate local anesthesia is administered to minimize discomfort. Whether your wound is from a cut, laceration, or accidental injury, please come in or contact us as soon as possible — prompt treatment leads to better healing outcomes.
Q Can pregnant or breastfeeding patients receive care at your clinic?
Yes, absolutely. We regularly care for pregnant and breastfeeding patients, and we want you to feel confident about visiting us during this important time. We understand that many expectant and nursing mothers feel anxious about how medications or treatments might affect their baby. Please be assured that our physicians carefully select medications that are recognized as safe during pregnancy and lactation, drawing on internationally trusted references such as the FDA pregnancy categories, LactMed, and Japanese clinical guidelines. Whenever a treatment decision involves weighing benefits and risks, we will explain our reasoning clearly so you can make an informed choice together with us. When you visit, please let our staff know that you are pregnant or breastfeeding (and, if pregnant, how many weeks along you are). If you have an obstetrician or midwife in your home country, we are also happy to coordinate care or provide a written summary of your visit so that your regular provider can stay informed. Common concerns we are well-equipped to address include colds and respiratory infections, fevers, urinary tract infections, allergies, gastrointestinal upset, skin problems, and travel-related illnesses. For pregnancy-specific complications or obstetric emergencies, we will help arrange referral to an appropriate specialist hospital.
Q What if I’m not confident speaking English? Can I still be seen at your clinic?
Absolutely — please don’t let language stop you from seeking care. Communication will not be a problem at our clinic. We use a medical-grade translation application that supports 85 languages, enabling accurate, real-time, two-way communication with our doctors and staff throughout your visit — from check-in and history-taking, to examination, diagnosis, treatment explanation, and discharge instructions. Beyond the technology, our staff take the time to listen carefully and speak slowly, making sure you fully understand your condition, the treatment plan, and any medication or follow-up instructions before you leave. Whether you are a tourist, a business traveler, or a long-term resident in Osaka, you are welcome to visit us in your preferred language. Please feel at ease — language will never be a barrier to receiving high-quality medical care at International Clinic Osaka Shinsaibashi. Supported languages (85): Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Basque, Bengali, Bosnian, Bulgarian, Burmese, Cantonese (Hong Kong), Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino (Tagalog), Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Kinyarwanda, Korean, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Nepali, Norwegian (Bokmål), Odia, Pashto, Persian (Farsi), Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Somali, Southern Sotho, Spanish, Sundanese, Swahili, Swedish, Tamil, Telugu, Thai, Tswana, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Zulu.
Contact
We will contact you during opening hours to confirm your appointment time.
Contact
We will contact you during opening hours to confirm your appointment time.
Vision
A safer, more confident trip for every visitor to Osaka—without language barriers.
Mission
Care in Japan. Travel safely.
We provide emergency physician‑led medical care with multilingual support, helping travelers recover and continue their trip safely.
Values
Emergency‑physician leadership
We make decisions with an emergency‑medicine mindset—prioritizing safety and appropriate triage.
Safety first
We look for red flags early and escalate care quickly when needed.
Clear, multilingual communication
We explain in plain language; professional interpreters can be arranged when needed.
Transparency in fees & documents
We explain costs before additional tests whenever possible and provide itemized receipts/documents.
Respect & privacy
We protect confidentiality and provide judgment‑free care—especially for sensitive concerns.
Connected care
When specialist/hospital care is needed, we coordinate referrals and next steps.
Traveler‑centered access
We design care around travel realities—time, location, and hotel visits when appropriate.
Book Appointment
Please feel free to consult us even for minor symptoms or concerns.