Emergency Physician Led Medical Care for Travelers in Osaka
Not feeling well while you’re in Osaka?
Emergency physician‑led care with multilingual support.
Adults and children—illnesses, injuries, and hotel doctor visits.
Opening Hours
| Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun* |
| 9:00AM-1:00PM | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
| 2:00PM-6:00PM | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
* Open on public holidays including Year‑End / New Year period
* For emergencies (severe chest pain, trouble breathing, heavy bleeding), call 119.
Consultation fee JPY80,000 · Travel insurance accepted
Emergency Physician Led Medical Care for Travelers in Osaka
Not feeling well while you’re in Osaka?
Emergency physician‑led care with multilingual support.
Adults and children—illnesses, injuries, and hotel doctor visits.
Consultation fee JPY80,000 · Travel insurance accepted
Opening Hours
| Hours | Mon | Tue | Wed | Thu | Fri | Sat | Sun* |
| 9:00AM-1:00PM | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
| 2:00PM-6:00PM | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ | ◯ |
*Open on public holidays including Year‑End / New Year period
* For emergencies (severe chest pain, trouble breathing, heavy bleeding), call 119.
[Recruitment: Reception Staff]
We welcome applicants who can communicate proficiently in both Japanese and English. All nationalities are welcome to apply. Hourly Wage: From 1,500 JPY We look forward to receiving applications from motivated individuals who wish to thrive in an international medical environment and support foreign patients during their stay in Japan.
Clinic Location
SURE Nishishinsaibashi 4F
1‑13‑25 Nishishinsaibashi, Chuo‑ku, Osaka
Easy to reach even with luggage or a stroller.
Walk‑ins are welcome when we have availability; appointments are prioritized.
Clinic Location
SURE Nishishinsaibashi 4F
1‑13‑25 Nishishinsaibashi, Chuo‑ku, Osaka
Easy to reach even with luggage or a stroller.
Walk‑ins are welcome when we have availability; appointments are prioritized.
Out patient care in the clinic
Care in a calm, comfortable space.
Our clinic is equipped with medical devices for diagnostic examinations and surgical procedures.
IV hydration and injection treatments are also available.
Programs & Fee
Consultation
Fee： JPY 80,000
This includes the medical consultation, basic in‑clinic tests, and medications provided at the clinic (when applicable), as well as a medical certificate and a referral letter.
*All fees are charged in Japanese Yen equivalent to 80,000JPY.
*The consultation fee is per person.
*“Basic in-clinic tests” refers to rapid in clinic tests.
*Please note that high-cost medications, medical devices (such as braces, splints, or specialized supplies) and high-cost examination may incur additional charges beyond the standard fees. In all such cases, your physician will explain the item, its purpose, and the cost in advance, and treatment will only proceed once your consent has been obtained.
Refill Prescription (Continuation of Home-Country Medication)
Fee： JPY 24,000
Already taking prescribed medication at home? We can issue a Japanese prescription for continuation during your stay in Osaka. Please bring your current medication or packaging for reference. Medication costs are charged separately at the pharmacy. Please note that this service is typically not covered by travel insurance.
Doctor Visit to Your Hotel（9:00AM – 6:00PM）
Fee： JPY 96,000
Doctor Visit to Your Hotel（6:00PM – 10:00PM）
Fee： JPY 112,000
*Additional patients at the same location: + JPY 64,000 per person.
*Cancellation policy:
Up to 2 hours before: You may cancel or reschedule free of charge. The deposit will be refunded or carried over to your new appointment time.
Within 2 hours or No-Show: If you cancel less than 2 hours before the scheduled time, or do not attend the appointment, the deposit will be retained as a cancellation fee and will not be refunded.
The deposit is also non-refundable if the visit cannot take place because you are unreachable, provide an incorrect location, or refuse the visit after the doctor has started traveling.
Self Pay Programs
Vaccinations
Stay protected before or during your trip. We provide vaccinations for adults and children in a clean, private setting, with English-speaking staff and multilingual support.
Our doctor explains each vaccine — what it protects against, the schedule, and any possible side effects — so you can decide with confidence. A vaccination certificate is available on request for your records or travel needs.
Some vaccines are ordered on request, so please contact us before your visit — advance notice helps us prepare in time.
Emergency Contraception (Morning-After Pill)
If you need emergency contraception, we’re here to help — discreetly and without judgment. Emergency contraceptive pills work best the sooner they are taken, ideally within 72 hours after unprotected intercourse.
A brief, private consultation with our doctor confirms the right option for you and explains exactly how to take it. English-speaking staff and multilingual support are available throughout your visit.
Same-day visits are available. Because timing matters, please contact us as early as possible.
Xolair® for seasonal allergic rhinitis
Xolair® is an anti-IgE monoclonal antibody that may be used for seasonal allergic rhinitis.
Serum IgE testing is not mandatory for prescribing in this private-care setting.
Potential adverse reactions, including injection-site reactions and anaphylaxis, have been reported. Risks, benefits, alternatives, and costs will be explained during consultation.
Private, Personalized Medical Checkup Consultation (30-minute)
We offer a private and personalized review of medical checkup results conducted in your home country or at our clinic, based on documents shared in advance or brought with you.
During this dedicated session, we provide careful explanation of the findings and discuss lifestyle considerations and possible next medical steps.
Referral to appropriate medical institutions in Japan can be arranged when indicated
ED Consultation
Prescription treatment may be provided after medical evaluation when appropriate.
Doctor Visit to Your Hotel
Professional medical care — without leaving your hotel.
Are you feeling too unwell to visit our clinic?
Our emergency physician can visit your hotel in central Osaka by prior arrangement.
- Hotel Visit Available
- English & Multilingual Support
- In-Room Medical Care
- Emergency Medical Assessment (Triage)
Service Hours
9:00 AM – 10:00 PM
※ Subject to physician availability and hotel location
Common Reasons for a Visit
- Fever
- Cold symptoms
- Stomach pain
- Vomiting / Diarrhea
- General illness during travel Rest and recover comfortably in your hotel room.
How to Request a Visit
- Book via the Online Link
Please fill out the required information through our “Booking NOW” below.
9:00AM – 6:00PM / Fee： JPY 96,000
6:00PM – 10:00PM / Fee： JPY 112,000
- Confirmation of Booking
Your booking is officially confirmed only once the deposit has been paid through the booking system.
Our medical team will be dispatched after this confirmation.
[For Medical Emergencies] If you have severe symptoms or require urgent assistance, please contact us directly via phone or WhatsApp.
About the Deposit
A deposit of JPY 24,000 (25% of the base fee) is required at the time of booking to secure the doctor’s time and arrange logistics.
- The deposit will be deducted from your final bill after the consultation.
- Please note that the deposit is non-refundable if the visit does not take place for reasons attributable to you.
Cancellation Policy (Doctor Visit)
- Up to 2 hours before: You may cancel or reschedule free of charge. The deposit will be refunded or carried over to your new appointment time.
- Within 2 hours or No-Show: If you cancel less than 2 hours before the scheduled time, or do not attend the appointment, the deposit will be retained as a cancellation fee and will not be refunded.
- The deposit is also non-refundable if the visit cannot take place because you are unreachable, provide an incorrect location, or refuse the visit after the doctor has started traveling.
Additional Surcharges
The following surcharges will be added to your final bill based on the time of the visit:
- Additional patients at the same location: + JPY 64,000 per person.
Three reasons travelers trust us
PRICING
Upfront fees & receipts
for insurance
We keep pricing clear. Pay by card or cash, and we’ll issue receipts suitable for travel-insurance reimbursement.
TEAM
English and multilingual assistance
English-speaking clinicians are available, with interpreter-supported visits in multiple languages when needed.
NETWORK
Connected care & seamless referrals
If you need specialized treatment, we arrange prompt referrals to partner hospitals and provide the required documents—no guesswork.
What We Treat
“How to find a doctor in Osaka”
For adults and children. English support is available, with multilingual assistance.
If urgent hospital care is needed, we will arrange a referral.
Travel & Urgent Care
Fever / Cold Symptoms
Fever, sore throat, cough, or body aches during your trip.We assess your symptoms and provide treatment for common respiratory and flu‑like illness.
Injury Care
Cuts, bruises, sprains, and suspected fractures—initial care and referral if needed.
IV Hydration Visit (Approx. 15–30 min)
May be considered for:
・Mild dehydration or feeling run‑down during travel.
・Fatigue when oral intake is difficult
・Patients requesting wellness‑focused IV support (contents explained in advance).
We offer IV hydration therapy to support fluid replacement when appropriate. Options and expected effects will be explained before treatment.
STI Consultation, Testing & Treatment
If you’re concerned about STI exposure or symptoms, we offer private consultations, testing, and treatment (e.g., chlamydia/gonorrhea).Test options and turnaround times vary; prescriptions are provided when appropriate after assessment.
Mai Okamura
Board-certified Emergency Physician
(Japanese Association for Acute Medicine)
Mai Okamura
Board-certified Emergency Physician
(Japanese Association for Acute Medicine)
FAQ
Q Can I use travel insurance?
We do not bill insurance companies directly. Payment is made at the clinic, and we provide itemized receipts for reimbursement claims.
Q How can I pay?
We accept major credit cards (Visa / Mastercard / Amex).
Q What is your cancellation policy?
Please let us know as early as possible if you need to cancel or reschedule. Hotel visits may incur charges if changed at short notice (within 1 hour).
Q Do you take walk‑in patients?
Yes, depending on availability. Appointments are prioritized.
Q How do I request an appointment?
Use the Contact Form, WhatsApp, or phone. We respond during opening hours to confirm the time.
Q What languages do you support?
English is available. If you prefer another language, we can communicate using a medical translation app.
Q Do you see children as well as adults?
Yes. For very young infants or complex medical conditions, please contact us in advance so we can guide you appropriately.
Q What should I bring to the clinic?
Bring your passport/ID, insurance documents (if any), a list of current medications, and relevant medical records if available.
Q Can you prescribe medication?
Yes, when medically appropriate. Prescriptions can be filled at nearby pharmacies.
Q Can you provide a medical certificate or doctor’s note?
Yes—after examination, when clinically appropriate.
Q Do you offer vaccinations? Can I get a vaccine at your clinic?
Yes. We offer a wide range of vaccinations by appointment, including but not limited to: Measles & Rubella (MR) Varicella (Chickenpox) Mumps Influenza (Flu) Japanese Encephalitis Hepatitis B Pneumococcal HPV (Human Papillomavirus) COVID-19 Diphtheria Whether you need travel vaccinations, routine immunizations, or catch-up doses, our physicians are happy to advise you on the most suitable options. Pricing varies depending on the vaccine, so please contact us for details or to book your appointment.
Q Can you stitch or suture a wound?
Yes. Our emergency-trained physicians provide wound closure and suturing services at the clinic. Before the procedure, appropriate local anesthesia is administered to minimize discomfort. Whether your wound is from a cut, laceration, or accidental injury, please come in or contact us as soon as possible — prompt treatment leads to better healing outcomes.
Q Can pregnant or breastfeeding patients receive care at your clinic?
Yes, absolutely. We regularly care for pregnant and breastfeeding patients, and we want you to feel confident about visiting us during this important time. We understand that many expectant and nursing mothers feel anxious about how medications or treatments might affect their baby. Please be assured that our physicians carefully select medications that are recognized as safe during pregnancy and lactation, drawing on internationally trusted references such as the FDA pregnancy categories, LactMed, and Japanese clinical guidelines. Whenever a treatment decision involves weighing benefits and risks, we will explain our reasoning clearly so you can make an informed choice together with us. When you visit, please let our staff know that you are pregnant or breastfeeding (and, if pregnant, how many weeks along you are). If you have an obstetrician or midwife in your home country, we are also happy to coordinate care or provide a written summary of your visit so that your regular provider can stay informed. Common concerns we are well-equipped to address include colds and respiratory infections, fevers, urinary tract infections, allergies, gastrointestinal upset, skin problems, and travel-related illnesses. For pregnancy-specific complications or obstetric emergencies, we will help arrange referral to an appropriate specialist hospital.
Q What if I’m not confident speaking English? Can I still be seen at your clinic?
Absolutely — please don’t let language stop you from seeking care. Communication will not be a problem at our clinic. We use a medical-grade translation application that supports 85 languages, enabling accurate, real-time, two-way communication with our doctors and staff throughout your visit — from check-in and history-taking, to examination, diagnosis, treatment explanation, and discharge instructions. Beyond the technology, our staff take the time to listen carefully and speak slowly, making sure you fully understand your condition, the treatment plan, and any medication or follow-up instructions before you leave. Whether you are a tourist, a business traveler, or a long-term resident in Osaka, you are welcome to visit us in your preferred language. Please feel at ease — language will never be a barrier to receiving high-quality medical care at International Clinic Osaka Shinsaibashi. Supported languages (85): Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Basque, Bengali, Bosnian, Bulgarian, Burmese, Cantonese (Hong Kong), Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino (Tagalog), Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Kinyarwanda, Korean, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Nepali, Norwegian (Bokmål), Odia, Pashto, Persian (Farsi), Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Somali, Southern Sotho, Spanish, Sundanese, Swahili, Swedish, Tamil, Telugu, Thai, Tswana, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Zulu.
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Contact
Please make your reservation through “Booking NOW.”
We are unable to respond to reservation inquiries submitted via this form.
Vision
A safer, more confident trip for every visitor to Osaka—without language barriers.
Mission
Care in Japan. Travel safely.
We provide emergency physician‑led medical care with multilingual support, helping travelers recover and continue their trip safely.
Values
Emergency‑physician leadership
We make decisions with an emergency‑medicine mindset—prioritizing safety and appropriate triage.
Safety first
We look for red flags early and escalate care quickly when needed.
Clear, multilingual communication
We explain in plain language; professional interpreters can be arranged when needed.
Transparency in fees & documents
We explain costs before additional tests whenever possible and provide itemized receipts/documents.
Respect & privacy
We protect confidentiality and provide judgment‑free care—especially for sensitive concerns.
Connected care
When specialist/hospital care is needed, we coordinate referrals and next steps.
Traveler‑centered access
We design care around travel realities—time, location, and hotel visits when appropriate.
Booking & Contact
Please feel free to consult us even for minor symptoms or concerns.